De Novo Treatment Centre went live with a new electronic health record system on Tuesday, March 31,2026. 

When making a referral for addiction treatment, the following information is required: 

1. First and Last Name of individual being referred.
2. Date of Birth of the individual being referred.
3. Best contact phone number of the individual being referred.
4. Referring Agent (Union or Employer) first and last name.
5. Referring Agent (Union or Employer) affiliation (Union Local or Employer Name)
6. Referring Agent (Union or Employer) best contact phone number.

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How to make a referral to De Novo Treatment Centre:

1. Eligibility: Have your Union Business Agent / Representative or Employer contact De Novo Treatment Centre and confirm that you are a Member in Good Standing or an Employee of a contributing Employer, and eligible to enroll in the De Novo program @ 1-800-933-6686.

2. Self-Referral: Call De Novo Treatment Centre and provide your personal information @ 1-800-933-6686.

3. Intake Interview: Complete an Intake Interview over the phone. This interview will be scheduled with you for a specific date and time. The interview may take up to 1 hour to complete.

4. Medication Reconciliation:  Only those medications or supplements approved by your qualified health care provider or primary pharmacist will be permitted for use while at De Novo Treatment Centre. Confirming these medications or supplements prior to arrival is called Medication Reconciliation.  A completed Medication Reconciliation form is required. 

(a) If you ARE PRESCRIBED medications or supplements for any reason, or you ARE SELF-ADMINISTERING over-the-counter medications or supplements not prescribed by a qualified health professional, have your qualified health care provider complete the Medication Reconciliation Form attesting that it is safe and appropriate for you to continue self-administering these during your admission at De Novo Treatment Centre.

(b) Fax (705-788-2607) or Email (Ad********@****vo.ca) the completed and signed Medication Reconciliation Form to De Novo Treatment Centre.

5. Review: Once your intake interview has been completed, your Medication Reconciliation Form has been received, and any outstanding questions have been answered, your referral will be reviewed for approval. Once approved, an admission date will be negotiated with you. Admissions are scheduled Monday through Friday between 8:30 a.m. and 4:00 p.m.

6. Informed Consent: Before your scheduled admission, you are strongly encouraged to read De Novo’s Informed Consent document, which is available on our website, or contact De Novo directly for a copy.

Getting Ready for Residential Treatment at De Novo – Please refer to the Program Information and Referral Guide, here.